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SPAD.neXt
  • SPAD.neXt Manual
  • About SPAD.neXt
  • Getting Started
    • System Requirements
    • Supported hardware
      • Check Hardware
    • Installation
      • Simulation Specifc Steps
        • SimConnect Configuration
        • MSFS: Enable PMDG data access
        • X-Plane Configuration
    • First Start
      • Configuration Wizard
    • Common Tasks and Issues
      • SPAD
        • Online Services
        • Fresh reinstall
        • Move SPAD.neXt to new Computer
        • License Issues
      • MSFS Specific Topics
      • X-Plane specific Topics
      • Saitek/Logitech MP/RP blinking
      • USB Powermanagement
  • Guides and Videos
    • New User Series
    • MSFS SimConnect
    • L:Vars / H:Events and B:Events
    • Features & Functions
    • Device Specific
      • Arduino / SPAD Serial
      • Authentikit
      • Cockpit Simulator CDU
      • Honeycomb
      • Joystick (Generic HID)
      • miniCockpit
      • RealSimGear
      • Saitek/Logitech
      • Script Panel
      • Stream Deck
      • Thrustmaster TCA
      • vFIP
      • Virtual Avionics
      • vJoy
      • VRinsight
      • X-Touch MC Mode
      • X-Touch Midi Mode
    • Simulation Specific
      • ATR 600 (MSFS)
      • AS CRJ 550/700/900/1000 (MSFS)
      • FBW A32NX (MSFS)
      • FFX/MG HJet (MSFS)
      • FFX Vision Jet (MSFS)
      • FSW C414AW (MSFS)
      • PMDG 737 (MSFS)
      • PMDG 777 (MSFS)
      • SWS Kodiak (MSFS)
      • WT CJ4 (MSFS)
      • WT G1000 NXi (MSFS)
      • PMDG 777 (P3D)
  • User Interface
    • UI Familiarization
      • Home Page
      • Profiles Page
  • Features
    • Expressions
      • Values
      • Referencing Simulation Data
      • Operators
      • Functions
      • Examples
    • Tuner Acceleration
    • Event Execution Order
  • Simulations
    • MSFS 2024
    • MSFS 2020
    • X-Plane
      • Pre-Requisites
      • Dataref Tool
      • Helping Spad Help You
      • Dataref vs. Command: Know Your Copilots
      • Basic Flight Controls – Axis Setup
    • P3d and FSX
    • Other
  • Hardware specific
    • USB HUB Requirements
    • CPFlight Devices
    • Saitek FIP (Flight Instrument Panel)
      • Saitek FIP: Driver & Function Check
    • Loupedeck Image Devices
    • Midi Devices
      • X-Touch Mini
    • Serial (COM) Devices
    • Skalarki
    • VRInsight Overhead
  • Extending and API's
    • Gauges and Extensions
      • SPAD Gauges: GaugeSettings
    • C# Scripting Interface
      • C# Scripting: ScriptStub
      • C# Scripting: Provide Values
      • C# Scripting: PreCompile
    • Device Interface
      • Device Communication Flow
        • Device INIT-Phase
        • Device CONFIG-Phase
          • Device options
          • Device COLORSET configuration
          • Device PROFILE configuration
          • Device OUTPUT Configuration
          • Device INPUT configuration
            • Device input AXIS
            • Device input ENCODER
            • Device input PUSHBUTTON
            • Device input ROTARY
            • Device input SWITCH
            • Device input SWITCH3
            • Device LABEL
          • Device config: Advanced topics
        • Device STATESCAN-Phase
      • Device General Commands
      • Device commands
        • Page-Control
      • Device SPAD.neXt Events (2)
      • Device Simulation Events (Channel 4)
      • Device Data (Channel 5)
      • Device LED Update (Channel 6)
      • Device Display Update (Channel 7)
      • Device Input Updates (Channel 8)
      • Device Virtual Power
      • Device Custom UI
      • Device HTML UI
      • Device preconfigured definition
      • Serial V2
        • Command 1,RAISE
        • Command: 0,AUTH
    • X-Plane Datarefs & Commands
    • FSUIPC: Custom Offsets
    • RestAPI
    • HTML Rendering API
    • Other API's
  • FAQ
    • General FAQ
    • MSFS: Lost profile aircraft assigments
  • Changes
    • 0.9.21
    • 0.9.14.0
    • 0.9.13.39
  • Glossar
  • Old-Docs
    • Old-Getting-Started-Guide
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  • Lost license information
  • "There is a Problem with your license, please contact support"

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  1. Getting Started
  2. Common Tasks and Issues
  3. SPAD

License Issues

PreviousMove SPAD.neXt to new ComputerNextMSFS Specific Topics

Last updated 1 month ago

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Lost license information

  • For licences bought before 12.11.2016 via SimMarket , simply login into your simmarket account at . Your license information is listed there.

  • For licenses bought after 12.11.2016 via Avagate/2Checkout, you can login into you customer asccount at to see you order history and license information.

  • If you have linked your license on the SPAD.neXt community Discord, you can ask the bot about your license details using the "!licinfo" command. If this does not help, open a ticket from within SPAD.neXt to request your license information and attach a proof of purchase for the license. (Important: Mark it as license issue!) if you cannot start SPAD anymore, open a ticket via email (support at spadnext.com) from the email you used to purchase SPAD.neXt. If provide your ordernumber or a proof of purchase.

"There is a Problem with your license, please contact support"

If your SPAD.neXt installation all of the sudden complains about a license problem, this is normally casued by a windows update changing vital information.

  • Delete the file %APPDATA%\SPAD.neXt\SPAD.neXt.lic

  • SPAD.neXt will start in trail mode and allows you to re-enter you license information

  • if it still complains contact support@spadnext.com

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